This is a strategy, technology, and process for managing a company's interactions with current and potential customers. It helps businesses improve customer relationships, increase retention, and drive sales growth.
- Focuses on automation of business processes.
- Analyzes customer data to provide insights for better decision-making.
- Enhances communication between the company and its customers or between departments.
This is a type of software system used by organizations to manage and integrate the core processes of their business in a unified system. These processes include areas like finance, supply chain, manufacturing, human resources, customer relationship management, and more.
Read More